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skategeezer |
Posted: Mon Aug 28, 2006 12:42 pm |
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Joined: 03 Jul 2003
Posts: 1227
Location: Toronto
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Hello All,
Over the past number of years, I have heard from a number of skateshops about what's on their minds...the good, the bad and the ugly. Since Concrete Wave is NOT a retailer and we are NOT a manufacturer, we are in a unique position to communicate with both groups.
Constructive criticism and feedback is VITAL - it keeps customers happy and it keeps things moving forward. But there are times when people are somewhat worried about speaking their minds. Rocking the boat can be difficult.
I believe I have come up with a way that ensures shops have the freedom to say what's on their minds without fearing retribution.
And so, I bring you a new Monthly Newsletter called Voice of the Shops.
There are only 4 things you need to know about this newsletter:
1. it's free
2. it's going to be written by folks who run/own/manage shops - this means YOU
3. it's 100% confidential - we will keep your name/email off the actual articles (unless you want it there)
4. the newsletter will be sent to shops if they ask for it and it will be sent to skate companies.
It is my hope that by airing some of the issues, shops will see an improvment in things like:
1.shipping (ie how fast orders are turned around)
2. distribution
3. advertising
4. promotion
5. quality of product
We want to hear from you on what works, what is not working and what is moving things backward...feel free to email me your thoughts at [email protected]. Look for the first digital newsletter to hit sometime in October.
Best wishes,
Michael |
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auragreg |
Posted: Thu Aug 31, 2006 6:44 am |
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Joined: 31 Aug 2004
Posts: 2382
Location: Highland, Michigan, USA, Earth
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i would like to see other shops' views on the high minimum orders for shoes. It's so difficult for small shops to get into that market because of the extremely high minimums. |
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skategeezer |
Posted: Thu Aug 31, 2006 6:45 am |
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Joined: 03 Jul 2003
Posts: 1227
Location: Toronto
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so send me an email about your experiences...
[email protected]
and spread the word... |
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